Congratulations are due to 1573 Bar & Grill, which won the biggest prize of the evening at this year’s Highcross Outstanding Service Awards.
The restaurant, housed in The Old (Free) Grammar School – one of the oldest school buildings in England – was named Retailer of the Year at the awards ceremony this week.
It was also the winner of the ‘Restaurant’ category.
The annual awards, now in their eighth year, recognise the hard work of the shopping centre’s retailers and restaurants over the past 12 months.
The awards are based on mystery shopper results and customer feedback.
1573 Bar & Grill in the Highcross
The Retailer of the Year Award is given to the retailer offering the best customer service across the whole centre.
The awards ceremony took place in the Director’s Lounge at Showcase Cinema de Lux, and was hosted by Capital FM breakfast show presenters Dino, Pete and Tyles.
Here’s the complete list of winners:
Highcross shopping centre
Service Provider : Explore Learning
On Mall Retailer : Sky
Community Partnership Award : LOROS
Footwear : Aldo
Media : Samsung
Positive Growth Environmental Award (new for this year) : Hotel Chocolat
Toys, Gifts and Cards : Smiggle
Best Newcomer: Costa Coffee : East Mall
Mens or Ladies Fashion : Miss Selfridge
Café/Takeaway : Patisserie Valerie
Restaurants : 1573 Bar and Grill
Health & Beauty : The Fragrance Shop (Eastgates)
Jewellery : Beaverbrooks
Mixed Fashion : T.M. Lewin
Major Stores : Debenhams
Highcross Employee of the Year : Kelly Staniland
Store Manager of the Year : Sarah Watkins – Goldsmiths West Mall
Retailer of the Year : 1573 Bar & Grill
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